STORE POLICY

CUSTOMER CARE

Please see below to understand our stores terms and conditions. These are provided at the time of purchase as well as here on the website:

• We offer a style exclusivity for your event, this means we will not sell your style (in any colour) to the event you are attending

• We do not offer any exchanges or refunds due to change of mind

• Deposits of $200 are required for any dresses that are ordered in or lay by

• Additional charges could apply for special orders

• Lay-by options are available- full balances due with in 3 months of purchase

If you have any queries in relation to our policies or any issues with a purchase please contact via email or phone.

​​

PRIVACY & SAFETY

We would like inform customers that all personal information is stored securely. We use third-party banking to verify payment and personal financial data is not kept by The Wild Rose. 

Our customers privacy is of the highest importance!

​